FAQ
FAQ
- How to buy ticket(s)?
1) The page of the event you have selected contains a list (categories) of places with corresponding prices. You can get information about the location using the icon. In the category that suits you, you need to select the number of tickets to order, adjusting the value with. Next, add the ticket (s) to the basket. In order to go to the basket, you need to click on the corresponding icon in the upper right corner. If the selected category is correct and suits you, then click "Place an order". Then you need to choose a delivery method and fill out the order form, indicating the name, phone and email address. You can optionally leave a clarifying comment. To complete the order, you must familiarize yourself with our offer and put a checkmark in front of the corresponding item. Then you need to click on the "Place an order" button.
2) Using the communication methods located in the section "Contacts".
3) Using the service "Custom tickets".
- There is a note In the category "On request". What is it?
A note means that tickets can be received both at the time after payment of the order, or at any other place until the day of the event at the site (no later than the start). Our partners will do everything possible and impossible to provide the category of places you have chosen. In case of non-fulfillment of the order, a full refund is made. More detailed information on the terms can be obtained after placing the order, as well as using the communication methods located in the section "Contacts"".
- Where can I find company reviews?
- Is the agency an official ticket office or an official distributor of tickets from Russian and other sports federations, organizing committees, stadiums, concert halls, theater venues?
In most cases, the Company is not an official ticket office or an official distributor of tickets from Russian and other sports federations, organizing committees, stadiums, concert halls, exhibition centers, unless indicated separately in the Company's proposals.
- Why is someone else's name indicated on the ticket?
The name of the first buyer (partner / supplier) is indicated on the ticket. Do not worry - when scanning a ticket, only the barcode matters.
- Why is the price that I pay for a ticket higher than the price indicated on the ticket?
The price for one ticket differs from the face value, and depends on the popularity of the event and the availability of seats, includes ticket reservation services and the cost of agency services.
Ticket prices for the most popular events can often be much higher than the official price of tickets, which depends on the difficulty of purchasing tickets (deficit) and their purchase price, determined by the market prices of the country of the event or the demand on the ticket market.
- And what are the guarantees?
Let's try to give some guarantees, which are obvious in our opinion:
- office in the city center;
- the possibility of payment on the site through Internet acquiring (legal entity / individual entrepreneur);
- a telephone number that has not changed for about 10 years;
- in many cases, a substantial amount of our commission;
- the number of events that can be visited with our help;
- illogical and illegal deception. It is more profitable to honestly work and earn every day, gaining regular customers.
Our company guarantees and is responsible for the authenticity of tickets and timely delivery. When placing an order online or by phone, you automatically conclude a contract for the provision of services for a fee and agree to our offer, which sets out obligations to you (clause 6.4). In addition, you can drive up to our office to conclude a contract and have a copy signed by us on hand. The doors of our office are always open for you, we will be glad to meet you personally. On our website you can pay for tickets by card. This means that a security certificate is installed on our resource.
- Are the tickets original?
The question is rhetorical! Sale of non-real tickets falls under the signs of a crime under Article 159 of the Criminal Code of the Russian Federation! Most of our tickets are printed on strict reporting forms of large ticket operators and concert venues. We do not print our tickets, but provide agent services for obtaining tickets for the best events in St. Petersburg, Moscow and other cities of Russia, Europe and the World.
- How many tickets do you have?
Many tickets do not exist, as well as money)) Hurry up with the purchase and there will always be one for you!
- There is a sold out anywhere. Why do you have tickets?
We sell tickets for events of high demand, we are radically different from all ticket operators. Here you can find tickets when they are not available anywhere. We have our own ticket quotas that are not tied to other systems.
- Where can i buy tickets?
All available ways to purchase tickets are indicated on our website.
Tickets can be purchased at our office at: 'Gostiny Dvor', 11 Sadovaya st.
You can arrange courier delivery and for 200-400 rubles to order you will be brought tickets to any place you specify.
Part of the ticket mass is in our electronic form and, after payment, is sent to the viewer as soon as possible to the specified email address.
You can pay for our services in many ways: on our website, by transferring to the bank card of most major banks through the mobile application, paying for tickets to the courier in cash, transferring funds to our bank account.
- Why are your tickets so expensive?
Because in most cases we sell tickets for events of high demand. The price of tickets includes expenses for transportation, advertising, employees, office rent, rewards to our counterparties, and other expenses that affect the final price.
- Why are your tickets so cheap?
Because for some cultural and entertainment events we have a quota of invitation / subscription / privileged tickets, which we can sell at a cheaper price than other ticket operators.
- Why is the price of tickets changing?
Concierge service BiletoVed uses dynamic pricing - the price of a ticket depends on the start time of the event and the demand for tickets.
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Dear Clients!
Please do not look for friends or sympathizers in us. We do our work and prefer to do it quickly, clearly and efficiently. We are sharp, but not from evil. Chewing and licking is not for us. Time is money! Thank you for understanding. - Ticket speculators: good or evil?
Webster’s Dictionary defines “peeling” (scalper) as a person who “buys and sells for a quick income”, and “peeling” as “fraud, deceit, robbery”. The latter definition is used by the public, expressing their hostility towards "ticket speculators."
The reason for this is easy to understand. Imagine that a theatrical or sports fan before a big premiere or a match discovers, to his horror, that he must pay $ 50 per seat for $ 10. He believes that these "outrageous" prices are set by "speculators" who buy tickets at normal prices, and then they are deliberately held back until people are desperate to pay any price. However, economic analysis shows that blaming ticket speculators is unfair.
It does not matter at what price the shares are resold - there is no way to rip off.
Why is there speculation? A prerequisite, sine qua pop (something without which, lat.), This is a fixed invariable offer of tickets. If supply could increase as demand increases, there would be no room for rip off. Why turn to him if you can buy tickets at the theater at a nominal price printed on them?
The second prerequisite is the presence of a nominal price on the ticket. If the set price were not printed on the ticket, then it would be impossible to strip by definition. Let's look at stocks bought and sold on the New York Stock Exchange, which do not have a price symbol. It doesn’t matter how much they are bought, how long they are held in their hands and at what price they are resold - there is no way to “rip off” them.
Why do theaters and stadiums print ticket prices? Why not allow them to be sold at any price the market sets, just like wheat on the futures exchange in Chicago or stocks on the stock exchange? Then the "peeling" would cease.
Perhaps the public believes that having a price on a ticket is very convenient; maybe it helps people manage their finances, plan vacations, etc. Regardless of the reason, the public obviously prefers pricing. Otherwise, managers and producers would have come to the conclusion that printing the price on tickets was not in their interests. Thus, the second necessary condition for speculation exists due to a request from the public.
The third condition that must be fulfilled is that the price chosen by the management should be lower than the “equilibrium market price” (in this case, the number of tickets that people want to buy is exactly equal to the number of seats available).
If prices are set below equilibrium, this is an open invitation to speculate.
Prices fixed below equilibrium are an open invitation to speculate with tickets. At a lower price, there are more people who want to buy tickets than tickets. This imbalance sets in motion the forces that correct it. Potential buyers are beginning to actively try to get tickets. Some of them are willing to pay more than the price indicated on the ticket. Prices are rising and the initial imbalance is corrected because high prices lead to lower demand.
Why do theater or stadium managers set ticket prices below the equilibrium market level? Firstly, low prices attract a large audience. Long lines of people in front of the theater or stadium - this is free advertising. In other words, management refuses high prices in order to save on advertising.
In addition, managers are reluctant to raise ticket prices (even if it will be easy to sell in the event of a major event or a special film), fearing a sharp response. Many people think that there is a “fair” price for a movie ticket, and managers react to it. So even though they could take more than usual for films like The Godfather, they prefer not to. They know that many people will refuse to go to the cinema in the future because of the feeling that the management “took advantage” of the audience when demonstrating this very popular film.
There are a number of other motivations, less certain, to keep prices below equilibrium. Taken together, they ensure that such a pricing policy (the third necessary condition for speculation) will be maintained.
Carefully considering the positive function performed by the ticket speculator, we showed that when the price of tickets is lower than the equilibrium, there are more people who want it than there are tickets. Then the task boils down to distributing a limited number of tickets among numerous applicants. A ticket speculator helps to solve this problem.
Suppose that during the baseball season, the ticket price averages $ 5, and the stadium with a capacity of 20 thousand spectators is completely filled at each game. However, 30 thousand spectators want to get to the big game at the end of the season. How to distribute 20 thousand tickets among 30 thousand people who want to buy them? What 10 thousand losers out of 30 thousand optimists will have to refuse to attend the match?
The two main ways of rationing goods, the supply of which is not enough, economists define as "price rationing" and "non-price rationing". In the first case, prices are allowed to rise. This, in our opinion, is the only fair way to distribute goods in a situation where demand exceeds supply.
In the given example, the average ticket price can increase from $ 5 to $ 9, if this is the price at which only 20 thousand people will be ready to buy 20 thousand tickets.
The specific procedure by which the average price increases by $ 4 can be different. Ticket speculators must be allowed to redeem all tickets and resell them at a price of $ 9. Or you can allow them to buy 2 thousand tickets, and the remaining 18 thousand will be sold at a nominal price of $ 5. Each of 2 thousand tickets would then cost $ 45 ., and the average price would still be $ 9 per ticket. Although speculators would be accused of “incredibly tearing up” prices, prices would actually be the result of a simple arithmetic calculation. If in order to reduce the demand for tickets to 20 thousand available, an average price of $ 9 is needed, and if 18 thousand is sold at a price of $ 5, the remaining 2 thousand should be sold at $ 45.
With non-price rationing, price increases are not allowed, reducing demand to the level of existing supply. To achieve this goal, other techniques are used. Management can distribute tickets on a “live-in” basis. Other types of favoritism can be used to narrow the market - nepotism (selling tickets only to relatives and friends), racism (selling only to specific racial groups), sexism (selling only to men). Certain age groups may be allocated, and sale to all others is prohibited, or, say, special privileges may be granted to veterans or members of certain political parties. All these techniques of non-price rationing are discriminatory and arbitrarily provide one group with an advantage over others.
Consider the typical live-queue method, as it is most widely used and is usually considered fair. Although tickets will not be sold earlier than 10 am on the day of the event, potential buyers line up in front of the box office long before that. Some line up with the first rays of the sun; others take places from the night. Thus, the “live queue” discriminates against those for whom standing in it is especially difficult, those who cannot take time off for work for this, or those who are unable to hire servants or drivers for this purpose.
Does price rationing, and therefore the speculation of tickets, rich people in a privileged position? Will have to give an ambiguous answer.
From one point of view, speculation on tickets helps the lower and middle classes, and harms the rich. Among the people with the lowest incomes, there are more people who are unemployed or almost unemployed, they have time and opportunity to stand in line. Even having a job, they do not lose as much as the rest if they are asked to leave work for a while.
For those people who have little choice, ticket speculation is employment and an opportunity for business. It is difficult to find another type of activity in which the poor can start his own business with such a small capital. In the case described, only $ 50 is required to buy 10 tickets for $ 5. If you resell them for $ 45, you can make a profit of $ 400.
The middle class also benefits from speculation, because they have less time to queue for tickets. It is more expensive for them (in terms of lost income) to be asked for from work than for a representative of the lower class. For a representative of the middle class, it is wiser to buy a ticket from a speculator for $ 45 than to wait in line and lose a much larger amount that could be earned during this time. In short, ticket speculation allows people with the lowest incomes to act as paid middle-class agents who are too busy to queue for cheap tickets.
Wealthy people do not need speculators, because they can have servants who will stand in lines. However, in one case, a ticket speculator can help even a rich man - when a speculator, as a specialist, can complete a task for a smaller amount than a rich person would spend on a servant for a fee.
It should not come as a surprise that ticket speculation can be beneficial to everyone. The market is not a jungle where people benefit only at the expense of others. Voluntary trading is a typical case of mutually beneficial actions.
Ticketing can be beneficial for everyone.
If the speculator’s margin is lower than the expenses of a rich person for paying a servant, the rich man can buy a ticket directly from the speculator, excluding the help of the servant, and save on the difference.
From another point of view, price rationing and speculating with tickets is beneficial for the rich - because it will be easier for them to buy tickets at a high market Price, while for everyone else it is difficult or impossible. However, this is the essence of the money-based economy, and this must be accepted if we want to use the fruits that only such a system can produce. The importers chapter will argue in favor of the money-based economy, because it allows us to get benefits from specialization and division of labor. Imagine the quality of life and the chances of survival if each of us is limited by what we can produce on our own. The range of possibilities is terrifying. Our life depends on trade with each other, and most (if not all) of living people will die when the monetary system is destroyed.
The degree to which we do not allow money to ration goods, in which we do not allow the rich to receive a large share of the benefits in society in proportion to their monetary expenditures, is the degree of collapse of the monetary system.
Of course, it is unfair to allow the rich to receive a large share of goods and services in the proportion in which their conditions are formed at the expense of state support, and not the market. However, destroying the monetary system in order to get rid of illegally acquired wealth means throwing the child out with water. The answer lies in the direct confiscation of illegally acquired wealth.
If wealth is earned honestly, then there is nothing wrong with being able to get a large share of goods and services, and this is essential for maintaining the monetary system. The speculator, contributing to the price rationing of tickets, plays an important role in helping the rich get rewarded for their efforts.