Public Offer

1. Terms and definitions

1.1. Offer – proposal made, drawn up, executed, published, posted in accordance with Art. ct 435 of the Civil Code, 437 of the Civil Code.

1.2. Acceptance - unconditional acceptance of the terms of this public Offer in accordance with Art. 438 of the Civil Code of the Russian Federation.

1.3. Ticket - a strict reporting document purchased on behalf of the Client and in the interests of the Client by the Company for the Client’s funds. Ticket - a document entitling the Client to attend the Event indicated on the ticket and containing all the necessary information about the event. A ticket is executed in accordance with the form established for a particular type of service, a strict reporting form, and can be performed: on a thermal blank; on the form formed by the automated electronic ticket system; on paper or other media.

1.4. E-ticket – an input electronic document automatically generated through the section of the Internet order in the form of a graphic image with a BAR code, when scanning with special equipment, confirming the Client’s right to attend the event and receive the Organizer’s services indicated in the Electronic ticket.

1.5. Mobile ticket – an input electronic document automatically generated through the section of the Internet order in the form of a graphic image with a QR code, when scanning with special equipment, confirming the Client’s right to attend the event and receive the Organizer’s services indicated in the Mobile ticket.

1.6. Event – cultural and entertainment event, including a theater performance, a circus performance, a concert in the hall, club or in the open air, an exhibition, a film screening, a festival, a show, a fashion show, a sporting event, an excursion, as well as any other event that can only be visited upon presentation of the Ticket.

1.7. Organizer – the legal entity or individual entrepreneur directly organizing the Event, attendance of which is possible upon presentation of the Ticket.

1.8. Client – an individual or a legal entity having the intention to order tickets for events held by the Organizer under the terms of this public Offer

1.9. Web site – an Internet resource on which the Client, under the terms of this public Offer, instructs the Company to find, select, book, redeem for the Client’s money, pick up and deliver to the Client tickets purchased for the Client’s money under the terms of this public Offer, tickets to the Event chosen by the Client, allowing the Client to obtain the right to Visit to the Event.

1.10. Order – placing by the Client’s website on the terms of this public Offer an instruction aimed at searching, selecting, booking, redeeming for the Client’s money, delivering tickets purchased for the Client’s money on the terms of this public Offer of Tickets to the Event selected by the Client, allowing the Client to obtain the right to attend the event.

1.11. Customer registration on the website when ordering a ticket – voluntary procedure, during which the Client voluntarily fills out the form posted on the Internet site, on the basis of which the Client's account is created in the database of the Internet resource. The Client expresses his consent to the terms of this public Offer by putting a “tick” in the appropriate box when registering on the company’s website. The Client, in order to fulfill the order for the purchase of tickets by the Company in the interests of the Client or in the name of the Client, provides the Company with the following information:

FULL NAME customer;
Customer Email Address;
Customer Contact Numbers;

By providing the specified Personal Data, the Client gives voluntary consent to the processing, storage, use of the Client’s Personal Data to achieve the objectives of this public Offer.

1.12. Personal data – the concept of personal data, as well as their processing, storage, use, placement is regulated by the Federal Law of the Russian Federation “On Personal Data” dated July 27, 2006 No. 152-ФЗ. The Client is acquainted with the provisions of the Federal Law of the Russian Federation “On Personal Data” dated July 27, 2006 No. 152-FZ and gives voluntary consent to the processing, storage and use of the Customer’s Personal Data to achieve the objectives of this public Offer.

2. General Provisions

2.1. The Company, on behalf of and with the consent of the Client, on the terms of this public Offer, searches for, selects, reserves, buys tickets for the Client’s money for the Event selected by the Client for the Client’s money, allowing the Client to obtain the right to attend the Event. The Company carries out and arranges for the delivery to the Client of tickets purchased for the Client’s money under the terms of this public Offer of Tickets to the Event selected by the Client at the address indicated by the Client when registering the Client on the Website, which is a simultaneous agreement with all the terms and conditions of this public Offer.

2.2. The Company, on behalf of and with the consent of the Client, on the terms of this public Offer, provides the following additional services for the Client’s money:

The Company provides the Client with a transfer on premium cars to the venue of the Event and back after the Event;
The Company provides the Client with services for booking and organizing leisure activities on the day of the Event in the restaurant chain;
The company provides the Client with services for preparing for the Event in the form of creating an “image image” in a luxury beauty salon.

2.3. Placing an order on the Company’s website, registering the Customer on the Company’s website confirms the following facts:

The client voluntarily and personally read, read, understood, agreed to all the conditions of this public Offer;
All conditions of this public Offer to the Client are understandable and consistent with his desires and goals;
The Client agrees with the pricing policy of the Company for the services rendered to him in accordance with the terms of this public Offer;
The procedure, pricing and amount of money paid by the Client for the services provided do not cause the Client questions, disputes, misunderstandings;
The Client, paying in accordance with the terms of this public Offer the money for the services rendered, considers this price fair and appropriate to the size of the services provided to the Client;
The client agrees with the price for the services provided and agrees not to dispute it, since he considers it fair and relevant to the services provided.

2.4. In accordance with the terms of this public Offer, the Client is familiarized with the provisions of the Federal Law of the Russian Federation dated July 18, 2019 No. 193-ФЗ “On Amending the Law of the Russian Federation“ Fundamentals of the Legislation of the Russian Federation on Culture ”and with the rules for the sale and sale of Tickets for Events. In accordance with the Federal Law of the Russian Federation dated July 18, 2019 No. 193-ФЗ, the Client is familiarized with the pricing rules for tickets sold and sold. In accordance with the terms of this public Offer, the Client agrees that the services provided by the Company are not the sale of Tickets, and therefore the pricing rules provided for by the Federal Law of the Russian Federation No. 193-FZ of July 18, 2019 do not apply to the Company's services provided to the Client, as they are not a sale of Tickets.

2.5. The Company provides the Client with the services provided for in clause 2.1. of this public Offer and is not responsible for the quality of the Event held by the Organizer, as well as for the cancellation or disruption by the Organizer of the Event. The Company guarantees to the Client the authenticity, originality and validity of the Tickets provided to the Client.

2.6. The Company receives remuneration from the Client for the provision and high-quality provision of various services to the Client in the course of providing the services provided for in clause 2.1. and clause 2.2. of this public Offer. The Customer pays the Company the ticket price at the nominal price indicated on the ticket, including a 10% mark-up provided for by the Federal Law of the Russian Federation No. 193-FZ dated July 18, 2019. The remaining funds are paid by the Client to the Company for the quality provision of services not related to the sale of tickets and not subject to the Federal Law of the Russian Federation No. 193-FZ dated July 18, 2019.

2.7. The Company and the Client are exempted from liability for non-fulfillment or improper fulfillment of the terms of this public Offer in the event of force majeure circumstances provided for in clause 3 of Article 401 of the Civil Code of the Russian Federation.

2.8. The Company does not control and is not responsible for the websites of third parties to which the Customer can click on the links available on the Website, including for paying for the Order through third parties. On the websites of the Company not controlled by the Company, other information may be collected or requested from the Customer, and other actions may be performed.

2.9. This public Offer is considered concluded, has legal force from the moment of registration of the Client on the company's website and is valid indefinitely until the Company and the Client fully fulfill their obligations or until the termination of this public Offer in the manner prescribed by law. By registering on the Company's website, the Client expresses and confirms his unconditional agreement with all the terms of this public Offer and agrees to comply with them in full.

2.10. The points and provisions of this public Offer may be changed by the Company without any special notice to the Client. The new edition of the public Offer comes into force and has all legal consequences and legal force from the moment it is posted on the Company's website.

2.11. The amount of liability of the Company to the Client is limited by the amount of money paid by the Client of the Company for the services provided to the Client.

2.12. The Company does not perform additional checks of the Personal Data provided by the Client when registering on the Company's website on the basis of the principle of trust in the Client. The Client is solely responsible for the negative consequences resulting from the provision of false information to them when registering on the Company’s website.

2.13. The company in accordance with the terms of this public Offer has the right to unilaterally refuse to fulfill its obligations to the Client by returning the money paid to it to the Client.

2.14. The Client may unilaterally demand a full refund of the money paid by him until the Company fully fulfills its obligations to the Client.

2.15. If one or several provisions of this public Offer are or become invalid by virtue of amendments to the current legislation of the Russian Federation or their recognition by a court decision that has entered into legal force, this does not invalidate the remaining provisions of this public Offer.

2.16. The Company is not responsible for the non-compliance of the Event conducted by the Event Organizer with the expectations of the Client or his subjective assessment. The company is not responsible for the replacement of the cast of the Event. The Company is not responsible for non-fulfillment or improper fulfillment by the Event Organizer of its obligations to provide reliable and timely information about the Event.

2.17. The Client is not entitled to transfer his rights and obligations under this public Offer to third parties without the consent of the Company.

2.18. The Company is not liable for any losses and non-pecuniary damage incurred by the Client as a result of an erroneous understanding or misunderstanding of the information specified in this public Offer. The Company is not liable if the conditions of this public Offer were not fulfilled by the Company through the fault of the Client.

2.19. All disputes and disagreements arising in connection with the fulfillment, non-fulfillment, or improper fulfillment of the provisions of this public Offer are resolved through negotiations or in accordance with the current legislation of the Russian Federation. Claim procedure in case of disputes and disagreements is mandatory for the Company and the Client.

2.20. The Company, in order to fulfill its obligations under this public Offer, is entitled to attract third parties, remaining responsible for the results of their actions in the interests of the Client.

3. Order payment

3.1. The client can pay for the order in the following ways:

Pay by bank transfer via Internet acquiring;
Pay by bank transfer via funds transfer to the account of the Company;
Pay in cash to the courier or to the cash desk of the Company.

3.2. Payment by the Customer of the Order means the full and voluntary acceptance and acceptance of the terms of this public Offer.

3.3. In case of refusal of the Company and / or the Client to fulfill the terms of this public Offer, the money will be returned to the Client when the Client writes an application for a refund and makes a decision on the refund by the Company as follows:

The transferred funds using Internet acquiring are returned through the Internet acquiring system;
The transferred funds to the account of the Company are returned to the account of the Client;
The money paid by the Client to the cash desk of the enterprise (through the courier) in cash is returned in cash to the Client against receipt upon writing an application for a refund in the manner prescribed by law.

The Company’s decision on the return of funds without a written statement on the return of funds from the Client by the Company is not implemented.

4. Execution of the Order

4.1. The deadline for the execution of the Order is negotiated with each Client individually.

4.2. An order is deemed to be executed from the moment the Customer has paid for the order in full and the Customer has received Tickets from the Company.

4.3. Electronic tickets can be sent to the Client by using the email provided by the Client during registration on the Internet resource of the Company.

4.4. Tickets can be delivered to the Client through the courier service. Delivery times with each client are discussed individually.

4.5. The risk of accidental loss, damage, loss of the Ticket passes from the Company to the Client from the moment the Ticket is actually transferred from the Company to the Client.

5. Return of Tickets by the Client of the Company in case of refusal to fulfill the terms of this public Offer.

5.1. The Company, in the case of the proper fulfillment of the obligations undertaken under this public Offer with respect to the Client, does not refund money, does not accept tickets for refund, as it is not the seller of Tickets and does not sell Tickets. The Company receives money from the Client for the services rendered to the Client and the provision of services in accordance with the terms of this public Offer.

5.2. The issue of returning funds and returning Tickets by the Client of the Company in each case is considered individually, taking into account a particular conflict situation, which the Company and the Client seek to resolve through negotiations.

5.3. Exchange and refund of Tickets at the request of the Client without sufficient reason is not performed by the Company, as the Company does not sell and sell Tickets, but acts under the terms of this public Offer.

5.4. The Company, by agreement with the Client, for certain money paid by the Client of the Company as a reward, is ready to provide the Client with a service in the form of negotiations with the Event Organizer aimed at returning Tickets purchased by the Client to the Event Organizer and returning money to the Client received by the Event Organizer for the events sold Customer Tickets.

6. Special conditions

6.1. The Company does not sell or sell Event Tickets. The Company provides the Client with services and services in accordance with the terms of this public Offer.